Last Updated: January 23, 2026

1. Introduction

Welcome to ReliefGuides.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including SMS messaging services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect the following personal information:

  • Name
  • Email address
  • Mobile phone number (for SMS services)
  • Mailing address
  • Any other information you voluntarily provide

2.2 Non-Personal Information

We automatically collect certain non-personal information when you visit our website, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide educational content and resources about economic relief programs
  • Send SMS alerts about new programs, resources, and updates (with your consent)
  • Send email communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of marketing communications at any time
  • Portability: Request a copy of your data in a portable format

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion of your information, and opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us using the information provided below.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete that information. If you believe we may have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ReliefGuides.com
5150 Mae Anne Ave, Suite 405 PMB 1023
Reno, NV 89523
Phone: (833) 514-0683
Email: contact@ReliefGuides.com