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1. Introduction

This Mobile Privacy Policy applies to your use of the ReliefGuides mobile app. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We collect the same two types of information through our mobile app:

a. Personal Information: When you use the mobile app, we may collect your name, contact information, and other data required to provide you with assistance and support.

b. Non-Personal Information: We may collect information about your device, app usage, and location to enhance your experience and improve our services.

3. SMS Privacy

This section specifically addresses the privacy practices related to our SMS text messaging program.

3.1 Mobile Communications

When you opt in to receive SMS messages from ReliefGuides.com, we collect your mobile phone number and records of your consent to receive messages. This information is used solely to deliver the SMS services you have requested.

3.2 Message Frequency

Message frequency varies. You may receive up to 5 messages per month depending on program updates and your engagement with our services.

3.3 Message and Data Rates

Standard message and data rates may apply to all SMS messages sent and received. Your mobile carrier's rates will apply. ReliefGuides.com is not responsible for any charges from your mobile carrier.

3.4 Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-subscribe.

3.5 Help

For assistance with our SMS program, reply HELP to any message, email contact@ReliefGuides.com, or call (833) 514-0683.

3.6 SMS Data Protection

IMPORTANT: We do not sell, rent, lease, or share your mobile phone number or SMS opt-in consent status with any third parties for their marketing or promotional purposes. All categories of data sharing described in this Privacy Policy expressly exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Use Your Information

We use your personal information for purposes including:

  • Providing stimulus assistance and guidance.
  • Facilitating communication with you.
  • Enhancing our services.

5. Information Sharing

ReliefGuides does not sell or rent your personal information to third parties. We may share your information with trusted partners or service providers, but only as necessary to deliver our services or meet legal obligations.

By registering on this site, ReliefGuides.com, you may receive telemarketing calls and text messages in response to your inquiry. If you provide your information, you express your consent to receive calls, text messages from ReliefGuides.com at the phone number provided, regarding the Company's products or services. Your personal information will not be shared, sold, rented out, or distributed to any other 3rd party.

6. Data Security

We employ robust security measures to safeguard your information from unauthorized access, disclosure, or modification. However, no method is entirely foolproof, and we cannot guarantee absolute security.

7. Cookies and Mobile Analytics

The mobile app may use cookies and mobile analytics to improve your user experience. You can manage app permissions through your device settings.

8. Third-Party Links

Our mobile app may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their Privacy Policies.

9. Your Choices

You can opt out of marketing communications and exercise your rights to access, correct, or delete your personal information by contacting us.

10. Children's Privacy

ReliefGuides mobile app is not intended for children under 13 years old, and we do not knowingly collect personal information from them.

11. Changes to Mobile Privacy Policy

We may update our Mobile Privacy Policy to reflect changes in our practices. Please check regularly for updates.

12. Contact Information

If you have questions or concerns about our Mobile Privacy Policy or the handling of your information, please contact us at contact@ReliefGuides.com.

13. Acceptance of Mobile Privacy Policy

By using the ReliefGuides mobile app, you agree to this Mobile Privacy Policy. If you disagree with any part of it, please discontinue use of the app.

This Mobile Privacy Policy is designed to complement the web-based Privacy Policy and ensure that mobile app users are aware of how their information is handled when using ReliefGuides on mobile devices. Remember to consult with legal professionals to ensure compliance with relevant laws and regulations.

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  • 5150 Mae Anne Ave, Suite 405 PMB 1023, Reno, NV 89523
  • (833) 514-0683
  • contact@ReliefGuides.com
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Disclaimer: The information provided on this website is for general informational and educational purposes only. ReliefGuides.com is an independent information resource and is not affiliated with, endorsed by, or operated by any government agency, public authority, or program provider. We aim to provide clear guidance about support programs and aid resources based on publicly available information. Eligibility requirements, program availability, and application processes may change and may vary by location or individual circumstances. We do not provide financial, legal, insurance, or professional advisory services, and we do not guarantee eligibility, approval, or participation in any program. Individuals should review official program sources or consult qualified professionals when making decisions related to assistance programs or benefits.

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